Figured I’d share my firmware update experience as I’m new to all this and modular in general, plus I also have a Macbook.
In the last 2 days I restored factory firmware to my used Braids, put Parasites on my used Clouds, and also put Parasites on my new Tides and Warps. I was stressing because some of them failed and wouldn’t boot up again so I thought I killed them. In the end, it was just a test of patience and stress as it took sometimes 20-30 attempts for each one.
First I loaded the WAV files into iTunes and attempted to play them through my ipad headphone jack, then my iphone headphone jack, then my Macbook headphone jack just clicking play in Finder on the WAV file not using any software.
So it seemed it was easier to find a device and volume combination that would get over halfway through the update process. Some of the device/volume combos errored out within a few seconds. Then I would bump volume again to see if it would error out more quickly or not. The part that was most frustrating is finding one that would get through 90-95% of the process then error out at the end. Then I would try again with the same and it would error out only 10-20% in.
In the end, each module updated using a different combo of device, cable, volume level. I used a very methodical approach to troubleshooting it and all of my cables and computer/phone/tablet are in mint condition, and I also had all the the EQ and “features” of iTunes turned off the whole time. The only common thing was that the volumes always ended up working a couple bumps down from 100% full. Once I just told myself “alright, this isn’t making any fucking sense” and just clicked play over and over again, it finally updated on the 15th or 22nd, or 28th time, ha.
Sorry to ramble, just offering some encouragement. If you can get past 50%, just stick with what you are doing and it will probably eventually work. I read a ton of forums and googling about it. Just wanted to share my frustrating experience and that playing through Finder or iTunes with everything disabled eventually works. I have some higher end audio interfaces and didn’t even bother with them due to all the conflicting things I read online…so I just worked with “regular” hardware/software.
Best of luck. Each module took me between 5 and 50 minutes to update. The calibrations were easy peasy, except when I didn’t read the directions!